Making it Stick: A Guide for Establishing Effective DEI Infrastructure

Diversity, equity and inclusion (DEI) Infrastructure serves as the glue holding together the various aspects of an organization’s DEI journey and strategy – from leaders to processes to the tools you use. Having a weak DEI Infrastructure is a core reason many organizations struggle to sustain lasting change and progress toward DEI. Without clarity on roles and responsibilities for DEI or a method of progress monitoring and course correction, organizations may find themselves investing resources with limited and disjointed results.

This how-to guide will help you answer the key questions for creating or changing your company’s DEI infrastructure to better support your aspirations, strategy, ways of working and culture – to make them stick.

Building your company’s DEI infrastructure is a multi-step process that includes:

Part 1:

1. Choosing a governance structure
2. Setting up the structure
3. Getting people involved
4. Assessing internal challenges
5. Refining the structure

Part 2:

1. Defining metrics
2. Establishing rewards
3. Continuously improving